The Cable Company
Alas, no internet connection at home yet. The technician couldn't find the old cable, so declared that a new one would have to be brought in from the junction box in the building, and - apparently it hadn't occurred to the cable company that some wires might need to be pulled here and there - this was not a job he was prepared for, so a new appointment had to be made. This isn't what I have in mind when I advocate international standards in computer systems, but it does seem that some things are universal.
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